Refund policy
Return and Refund Policy
At Beachville Coffee, we strive to provide you with the finest quality coffee products and an exceptional shopping experience. If you are not completely satisfied with your purchase, please write to us: beachville.coffee@gmail.com
Coffee Returns:
Returns are handled on a case-by-case basis with the goal of making our customers happy and meeting their needs.
- Eligibility for Returns
- You may request a return within 7 days of the purchase date.
- The product must be unused, in its original packaging, and in the same condition as received.
- Return Process
To initiate a return, please contact our customer service team at beachville.coffee@gmail.com, Provide your order number, the item(s) you wish to return, and the reason for the return.
- Return Shipping
Customers are responsible for return shipping costs.
Refunds
We reserve the right to issue a refund, contingent upon sufficient proof of non-performance or product defects.
- Refund Process:
Once we receive your returned item and verify its condition, we will process your refund.
Refunds will be issued to the original payment method used during the purchase.
- Refund Timeline:
Please allow 5-10 business days for the refund to reflect in your account, depending on your payment provider.
For any further assistance regarding returns and refunds, please contact our customer service team at beachville.coffee@gmail.com